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Pinnacle Banks Jackson McConnell named Georgia Bankers Association Chairman
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L. Jackson McConnell Jr., president and CEO of Pinnacle Financial Corporation and its subsidiary bank, Pinnacle Bank, Elberton, was installed as the 126th chairman of the Georgia Bankers Association (GBA) during the GBA Annual Meeting June 23. McConnell was elected to the position by his peers throughout Georgia.

“Jackson is among the most well-respected career bankers in Georgia, and we’re fortunate to have him leading the association for the next year,” said Joe Brannen, GBA president and CEO. “Our banks and our industry will be well-served by his experience and insightfulness about the critical issues facing our members, their customers and Georgia’s communities.”

As chairman of GBA, McConnell will guide the association’s government relations and public advocacy efforts, educational programming for bankers and the products and services the association provides for its members.

McConnell is also a member of the GBA Insurance Trust board of directors and has served the GBA on its board of directors, chaired its Public Affairs committee and been on its BankPAC board of directors.

McConnell graduated from the Georgia Institute of Technology in 1988 with a bachelor’s degree in Management and certificate degrees in Economics and Organizational Psychology. In 1997, he completed the Graduate School of Banking at Colorado. He began his banking career with Trust Company Bank in Atlanta (later SunTrust) as a commercial banker and joined Pinnacle in 1994. McConnell has been president of Pinnacle Bank since 2001, making him the third-generation to manage the bank after his father and grandfather.

Headquartered in Elberton, Georgia, Pinnacle Bank has 13 branch offices in eight northeast Georgia counties and $650 million in total assets. The company is privately owned and has been serving its local communities since 1934.
Founded in 1892, the Georgia Bankers Association promotes the general welfare and usefulness of banking and the preservation of a sound banking system. For 123 years, the GBA has provided Georgia’s banks with top-quality professional development, revenue-enhancing products and services, governmental relations and public advocacy.

Local senior living community Benton House receives multiple National Customer Satisfaction Awards
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COVINGTON, Ga. — Benton House Senior Living announced Feb. 25 that it has received multiple Customer Experience Awards from Pinnacle Quality Insight. This recognizes Benton House as having outstanding performance in personal care, communication, activities, move-in process, individual needs, and it solidifies their position in the top echelon of care providers nationwide.

Sharon White, executive director of Benton House Senior Living, said that receiving the honor is validation of their mission. 

“We’re so proud to receive these awards,” White said. “It is especially meaningful because it is based on responses from our residents and families. When you combine this award with our Great Place to Work status it tells us we have a very special community.” 

“We’re excited to congratulate Benton House for their well-deserved achievement on earning the Customer Experience Award,” says Bud Meadows, Home Care Pulse (HCP)’s CEO.   “It’s wonderful to see the hard work that Benton House is putting in to provide high quality care—their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.” 

Qualifying for the Pinnacle Customer Experience Award signifies that Benton House has consistently ranked within the top 15% of care providers across the nation over the past 12 months. This achievement underscores the business’s commitment to delivering exceptional experiences to residents and their families.

Throughout 2024, Benton House engaged residents and their families in monthly telephone interviews. These conversations included open-ended questions and ratings across various categories. Benton House used this feedback to drive continuous improvement in their care.

Benton House is a senior living community offering assisted living and memory care. To find out more about them, please call 770-788-6660 or visit www.bentonhouse.com.